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Harlem Furniture

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89 complaints

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Harlem Furniture is a furniture company. The company was founded in 1912 by Sam Berman. Harlem Furniture is headquartered in Chicago, Illinois. Harlem Furniture specializes in manufacturing and sale of a vast array of furniture and furnishings. The company provides a huge selection of furniture for living room, bedroom, dining room and home office: recliners, sofas, sectionals, ottomans, mirrors, arm chairs, loveseats, rugs, tables, night stands, cocktail tables, end tables and a lot of other pieces of furniture and related accessories.

Harlem Furniture operates a number of show rooms that allows customers to have good shopping experience. Please try to contact Harlem Furniture Customer Service directly prior to posting any complaints on this site.

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Harlem Furniture Complaints & Reviews

Harlem Furniture Reviews

Anonymous
Harlem Furniture - Leather sofa cracks

I purchased a leather sofa $1099.99 from the RoomPlace Lombard IL and additional leather/bonded sofa (5 years on leather & structure) protection 11/9/08. Now the arm rests on the ...

#277570
Nov 27, 2011
170

Saudi50
Harlem Furniture warranty is BS

My wife and I purchased a leather sectional from Harlem furniture along with an additional warranty that covered rips, stains, and manufacturer defects( a total of about $2,900.00)...

#271157
Oct 28, 2011
269

Steve_koz
Think carefully before buying a warranty on your Harlem Furniture

The wife and I purchased a fabric protection warranty for harlem on our new sectional thinking it would be a good idea with small kids. The warranty work was never sent to us in t...

#260871
Sep 09, 2011
205

Anonymous
Harlem Furniture - The Room Place

My husband and I saved up money fro a new bedroom set. We found a set we liked at Harlem Furniture and paid for it in full. We were given a three hour window for delivery, need...

#259020
Aug 31, 2011
485

PISSED B...
Harlem Furniture sucks ***

HARLEM FURNITURE @12 WEST 125ST IN NYC SUCKS THEY ARE FULL *** KYLE A FAKE *** SALESMAN IS A FULL OF *** EVEN SMELLS LIKE *** HE IS A *** LAIR HE TRYS TO SWEET TALK YOU INTO ...

#244687
Jun 21, 2011
232

Anonymous
Harlem Furniture

Why do you have to wait over eight hours for furniture to be delivered when they give you a three hour window for deliverly? Why would a major furniture store deliver furniture in...

#242545
Jun 10, 2011
433

Mikemech23
Harlem Furniture lies & warranty not honored

Bought a reclining couch, the seams dividing one back cushion into three parts came out and looks like one big sloppy cushion.i have 2 months left on warranty, service person came...

#238470
May 19, 2011
361

Anonymous
Harlem Furniture - Piece of Crap

Room place is a piece of crap do not buy at Room Place the quality sucks. They have the worst leather furniture there so never buy any leather item at Room Place. I bought a leathe...

#236867
May 10, 2011
356

Anonymous
Harlem Furniture does not honor warranties

Twice harlem has not honored warranties we purchased saying oh that company went out of business we use another company now! Harlem furniture is very deceptive and should not be p...

#235788
May 04, 2011
186

Violet101
Harlem Furniture - Just seems like a scam

I purchased 3 pieces of furniture, sofa, chair and loveseat in October 2007. From the day I received the furniture(literally) the problems began starting with the sofa and then the...

#232083
Apr 12, 2011
365

Saparker
Harlem Furniture

Bought furniture and warranty 1/11/10 and were told 6 to 8 weeks for delivery. Received all of our items by 4/4/10. On 2/28/11 the pull out lever to release the recliner broke off ...

#231132
Apr 07, 2011
260

Anonymous
Harlem Furniture - Would not compromise

We were in the store in carpentersville on apr.2 2011. we had previously looked at a sofa and we were going in to purchase it. there was a deal of some sort for a rebate, but we we...

#230941
Apr 06, 2011
276

Hh0910
Harlem Furniture; They dont cover damages even with purchased insurance!!

I have bought several pieces of furniture from Harlem and everything seems to fall apart!! Have bought there extended so called insurance and nothing ever seems to be cover...

#229999
Mar 31, 2011
290

Ms. What...
Harlem Furniture - Bed Bugs in the furniture from Harlem's furniture

I would like to know if theres something I can do. My daughter has been complaining for over a year thats she's getting ate up when she's sleeping. I have taken her to the doctors ...

#229237
Mar 27, 2011
666

Jfox
Harlem Furniture Is Terrible

We bought a dining room table and couches from them and the dining room table came about a week later, it was great. They told us that it would be no more than 4 weeks until we rec...

#228390
Mar 23, 2011
325

Jules th...
Has anyone purchased the Antonia leather sofa from Harlem Furniture

I recently went to harlem looking to purchase a leather sofa by the name of antonia. the sales person assured me the frame was made of real hardwood and the entire sofa was leather...

#227629
Mar 19, 2011
511

Sintora
Harlem Furniture Bronx New York

The jackasses who delivered the couch were angry that I did not give them a cash tip. They strewed the wrappings from the couch all over the building. They even put some of it in...

#226722
Mar 14, 2011
849

Anonymous
Do Not Buy Furniture from Harlem Furniture...

On Feb.25, 2011 I went to the bronx, NY branch of Harlem Furniture, had been there before to pick out 2 pieces. When I returned none of the salespersons I had seen prior was not th...

#225208
Mar 05, 2011
346

Anonymous
Harlem Furniture - Ripped me off! Bought expensive leather furniture that faded & worn after just a few months!

We are senior citizens that trusted Harlem when we bought expensive leather family room furniture. It has been a nightmare. We thought that we were covered by the extended warran...

#224055
Feb 27, 2011
349

Eborzecki
Harlem Furniture Insurance is BULLS**T

We have purchased many things from Harlem Furniture and we thought that the company was great. They replaced everything that was defective at delivery and we were very pleased unti...

#218181
Jan 25, 2011
394

Amak
Harlem Furniture - THE WARRANTY YOU PURCHASE COVERS NOTHING

I bought a LEATHER SOFA AND LOVE SEAT AND OTHER FURNITURE AND 5 YEAR WARRANTY I PAID $7,000.00. from the room place AND in AUGUST of 2007. The material OF LEATHER begun to tear for...

#216967
Jan 18, 2011
628

Boderek35
Algoquin Harlem Furniture, Isiah, sales person

We went to buy a mattress, sales person stated it was floor model. He never stated that we can't return it. Paid $1300.00 and mattress is as hard as a rock. Sales person, Isiah tha...

#216876
Jan 17, 2011
278

Wocho
Harlem Furniture - Don't Believe the Hype of Harlem!!!!

I purchased a couch and love seat on November 26, 2010 at Orland Park and paid cash.The slick salesman was working for his commission and promised delivery before Chris...

#212791
Dec 22, 2010
298

Dkordes
Harlem Furniture - Poor Quality and BED BUGS!!!!!

We bought nearly $10,000 in furniture and a bedroom suit & matress; only to have it falling apart within months. The mattress has a 20 year warranty on it, so after it started sink...

#211537
Dec 14, 2010
565

Gps123
Harlem Furniture - They gave our order to someone else, i have bug bites from their mattresses

We ordered crystal white coaches from Roomplace and were to pick them up NOV23, we called the factory Nov 19th to see if our order was already there, and they told us that our orde...

#208124
Nov 20, 2010
373

Tredoll
Harlem Furniture

This company never seized to amazed me. They just can't get the delivery right.This is my third time within a year in a half of purchasing big ticket items with them and each t...

#196050
Aug 27, 2010
373

Diane Be...
Harlem Furniture - You get what you pay for!

I bought Harlem crap about 5 years ago and it self distructed after only 9 months. They wouldn't do a thing about it. I then bought from a quality store and learned the diffe...

#193299
Aug 10, 2010
496

Ladrian2
Harlem Furniture

THis is the fifth time I try shopping at this place ... Once again they give me a price... then they tell me they messed up the price and its 100 dollars more.. .They always do thi...

#189557
Jul 14, 2010
439

Anonymous
Harlem Furniture - Sold furniture looking like ten years old after eight months

I bought a sofa,loveseat and chair in August 2009. Six months later the cushions are out of shape and you can feel the frame below the cushions when you sit down. They sent their a...

#182716
May 19, 2010
488

Indycons...
Harlem Furniture - The absolute worst customer service I have ever encountered

Delivery was a little late, no big deal. Sectional was too big for area we ordered it for, it smelled very bad strong chemical odor,just a bad fit and we wanted to return and or e...

#181776
May 12, 2010
216
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Related Information

Furniture and Decor
Furniture is large movable equipment, such as tables and chairs, used to make a house, office, or other space suitable for living or working. A figurative meaning of this word is a person's habitual attitude, outlook, and way of thinking. A lot of us have tried in vain to choose a right furniture store to upgrade the house or apartment. You can go and survey which furniture stores and manufacturers of furniture are popular among your friends and neighbors. You can check all the advertisements for the past years and define which furniture companies are delivering the highest quality of furniture and services. But the wisest choice would be to make a small research about furniture on the Internet. There you can find a lot of useful information on furniture stores, manufacturers, companies, etc. The furniture is different for different rooms in a house, or different places. Furniture is needed almost everywhere.

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