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I bought red leather furniture in 2011 and it cracked. Add comment

BE WARE OF CROOKS! I went and financed a sofa and was told i had to pay 10 payments when my 10 payments were complete they are still taking money out my account. They changed the name of the company so they can steal money out my account after I contacted my bank trying to band them from my funds. They don't stick by the "Fine Print" on the receipt nor do they have any great customer service they are all worried about making a sale. They must get paid based upon commission because they are selling they blood sweat and tears to get you to buy... Read more

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I bought a living room from the Bronx location my Salesrep was Frank I wasn't happy with it when I got the delivery I spoke with the manager Armando and he changed it to me with no problem. I really recommend this store. Thank you Maria Add comment

Im suing Harlem furniture. These guys suck. I never received all the furniture i paid for. Do not buy from these crooks. Add comment

Frustrated with this company harlem furniture shame on you my furniture is a year old and its ripping and falling appart and all you cam say is there is nothing you can do. I will never spend my money therr ever again sandra k Add comment

I went to Harlem furniture in the Bronx and had a great experience. My sales Rep Lou was very informative and helpful. When I did receive my furniture it wasn't to my liking. I called the store and spoke with the manager Armando and he was very nice. He told me to come in the next day. When I went in he changed my furniture without any problems. I was only charged the difference in the amount for the new set and new delivery fee, which is fair. I'm getting my new set this week and my overall experience was good. Great experience with... Read more

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This company is horrible. The customer service ..they never get back to there customers . They dont open the store when their suppose to. Then your given the runaround to get ur stuff...just horrible! Add comment

I bought a living room sofa set from harlem and sale person had asked me to buy the warranty and I told him that you guys have a worst warranty services and he had convinced us that no it will all good. Your Greece, oil, food, any kind of spills will be covered now my daughter had just spilled some lemonade and they said its not covered, anyways long story short people out there please please please read carefully DO NOT BUY WARRANTY FROM the ROOM PLACE HARLEM FURNITURE they will rip you off and will not keep up with there words and promises.... Read more

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I bought a leather sofa and a dining room set from the Bronx location, I got delivery withing 3 days of purchase. I'm very happy with I got I definitely recommend this place great service. Add comment

Dont buy insurance at harlem furniture they are rip off. Bought a leather sofa two years ago and it was peeling.bought the insurance for 300 bucks and they said anything happens on it it will be covered and now it was peeling and claiming its not included in the insurance. Everybody on this log should suit harlem furniture and their insurance for false information Add comment

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