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We sure have to make our payments but Harlem furniture does not honor their warranties my brand-new sectional leather couch is peeling they were called out the text said he would replace the parts of course not of course not replace the whole couch because it could be defective it's peeling and it's brand-new so they can only replace parts that's what they told me in 2015 around October it is 2016my parts were ordered from China or who knows... Read more

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Harlem furniture sells top of the line items..... Just remember one thing people.... U ll get what u pay for..... Do not expect some type of out come from the item which cost only 600 and you think you ll get same quality as 6000 dollars worth Do not blame company if u can't afford to buy something expensive..... If U want to show off to people that u have purchased furniture from Harlem ... Well this is not how it works I have very good... Read more

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I bought red leather furniture in 2011 and it cracked. Add comment

BE WARE OF CROOKS! I went and financed a sofa and was told i had to pay 10 payments when my 10 payments were complete they are still taking money out my account. They changed the name of the company so they can steal money out my account after I contacted my bank trying to band them from my funds. They don't stick by the "Fine Print" on the receipt nor do they have any great customer service they are all worried about making a sale. They must... Read more

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I bought a living room from the Bronx location my Salesrep was Frank I wasn't happy with it when I got the delivery I spoke with the manager Armando and he changed it to me with no problem. I really recommend this store. Thank you Maria Add comment

Im suing Harlem furniture. These guys suck. I never received all the furniture i paid for. Do not buy from these crooks. Add comment

Frustrated with this company harlem furniture shame on you my furniture is a year old and its ripping and falling appart and all you cam say is there is nothing you can do. I will never spend my money therr ever again sandra k Add comment

I went to Harlem furniture in the Bronx and had a great experience. My sales Rep Lou was very informative and helpful. When I did receive my furniture it wasn't to my liking. I called the store and spoke with the manager Armando and he was very nice. He told me to come in the next day. When I went in he changed my furniture without any problems. I was only charged the difference in the amount for the new set and new delivery fee, which is... Read more

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This company is horrible. The customer service ..they never get back to there customers . They dont open the store when their suppose to. Then your given the runaround to get ur stuff...just horrible! Add comment

I bought a living room sofa set from harlem and sale person had asked me to buy the warranty and I told him that you guys have a worst warranty services and he had convinced us that no it will all good. Your Greece, oil, food, any kind of spills will be covered now my daughter had just spilled some lemonade and they said its not covered, anyways long story short people out there please please please read carefully DO NOT BUY WARRANTY FROM the... Read more

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