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harlem furniture's "warranty"
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Dec 4, 2008 Harlem Furniture complaint by Vertigo420 |
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i bought a 3 piece reclining and rocking sofa set. when i bought this set i purchased the extended warranty for the fabric protection. i didnt buy a structure warranty, since the sofa's are covered for the first year.
within the 1st six months my love seat rocker's rocking mechanism fell apart. i called the warranty and it was fixed. a few months later i moved to another city about 15 miles away from my previous address.
when i moved, my recliner is now making noises when you rock in it. called the warranty and they tell me the warranty is voided since i moved. no one told me about this, even when i specifically asked about the warranty and moving.
unfortunatley i just bought a 3000 dollar bedroom set from this place and cant take it back. i am a solider in the US Army and moving is apart of my life. so now i am stuck with a 3000 dollar piece of crap sofa set and a 3000 bedroom set that will have no 500 dollar warranty when i move again to.
i will NEVER go back to this place!
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