I went to Harlem furniture in the Bronx and had a great experience. My sales Rep Lou was very informative and helpful. When I did receive my furniture it wasn't to my liking. I called the store and spoke with the manager Armando and he was very nice. He told me to...Read more
I bought a living room sofa set from harlem and sale person had asked me to buy the warranty and I told him that you guys have a worst warranty services and he had convinced us that no it will all good. Your Greece, oil, food, any kind of spills will be covered now my...Read more
Bought my furniture less than 5 years ago. The salesperson claimed the warranty was valid for 5 years and covered everything (basically short of me intentionally damaging the furniture). They are now telling me I'm not covered, giving me the run around. They've...Read more
Frustrated with this company harlem furniture shame on you my furniture is a year old and its ripping and falling appart and all you cam say is there is nothing you can do. I will never spend my money therr ever again sandra k
This company is horrible. The customer service ..they never get back to there customers . They dont open the store when their suppose to. Then your given the runaround to get ur stuff...just horrible!
Harlem Furniture Sofa Review
I bought a leather sofa and a dining room set from the Bronx location, I got delivery withing 3 days of purchase. I'm very happy with I got I definitely recommend this place great service.
Harlem Furniture Sofa Review
Dont buy insurance at harlem furniture they are rip off. Bought a leather sofa two years ago and it was peeling.bought the insurance for 300 bucks and they said anything happens on it it will be covered and now it was peeling and claiming its not included in the insurance. Everybody on this log should suit harlem furniture and their insurance for false information
i ordered over 6300 dollars worth of furniture, paid cash one bed set they could not deliver they keep changing date from june now telling me not un till sept. the people i dealt with sally supposedly manager said either get another set or wait till sept, karian...Read more
Don’t buy from Harlem Furniture / The Roomplace! They do not back up their policies. I have bought several pieces of furniture from them. Some have been delivered defective: a broken lamp; a table where a top came apart; and now a mattress. Each time was a hassle....Read more
when i had my furniture del on dec 5 th the delivery people broke my gate and never told me i even tipped them which made me even madder that they didnt tell me & then i contacted custmer service and they said they would take care of it well guess what it is dec...Read more
movers broke my gate and on dec 5th and i am still waiting for them to come and repair the guy they keep sending has no clue what the *** he is doing only time i get any answers is when i call to complain sad i love the room place furniture but know am ready to send...Read more
TOTALLY RIDICULOUS. I ordered a $1,000 bed. Delivery set for today wed, 5pm. I received a call at 5pm stating 9 pm. I took a day off of work but NO bed. It s now 11 pm! I...Read more
I called Harlem Furniture for a Labor day promotions and the person tells me a promotion rate. I go there to the store, they say thats only on certain items. Ok the price was above the budget, so I negotiated on a small discount and he (sales manager) said he will...Read more
Purchased expresso colored leather couch in July of 2011, supposedly one of the best at The Room Place. Soon after purchase, the leather couch started to show signs of discoloration. With no help from The Room Place-Harlem Furniture, today I find myself with a set of...Read more
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