I purchased a bedroom suite at the room place in Castelton Indianapolis, IN. Bought in Feb,.
2010. Each piece had something wrong with it from workmanship flaw to scratches to a burn hole in a brand new mattress. I had to be on the phone with them on a weekly basis to get them to replace the pieces of furniture messed up.. It is now May 6, 2010 and I am still waiting to have one item replaced.
They have POOOOOOOOOOOOOOOORRRRRRRR customer service.. Even the managers will look you in the eye and lie to your face.... They suck and I will never buy anything there again..
The quality is cheap... YOu might as well go to big lots..
Monetary Loss: $1700.