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I purchased a bedroom suite at the room place in Castelton Indianapolis, IN.Bought in Feb,.

2010. Each piece had something wrong with it from workmanship flaw to scratches to a burn hole in a brand new mattress. I had to be on the phone with them on a weekly basis to get them to replace the pieces of furniture messed up.. It is now May 6, 2010 and I am still waiting to have one item replaced.

They have POOOOOOOOOOOOOOOORRRRRRRR customer service.. Even the managers will look you in the eye and lie to your face.... They suck and I will never buy anything there again..

The quality is cheap...YOu might as well go to big lots..

Monetary Loss: $1700.

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Anonymous
#144564

I agree 100%.My furniture was falling apart the first day I purchased it.

I had 3 different people come out and look at the furniture and they see nothing wrong with it. Funny!

Everyone else I know can see the issues I pointed out to them.I will never ever purchase another sinlge piece of furniture from their store

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