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I bought a living room sofa set from harlem and sale person had asked me to buy the warranty and I told him that you guys have a worst warranty services and he had convinced us that no it will all good. Your Greece, oil, food, any kind of spills will be covered now my...
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1.0
#595833
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Harlem Furniture Sofa Review

I bought a leather sofa and a dining room set from the Bronx location, I got delivery withing 3 days of purchase. I'm very happy with I got I definitely recommend this place great service.
5.0
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Customer service
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Diversity of Products or Services
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Style and Design
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#586296
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Harlem Furniture Sofa Review

Dont buy insurance at harlem furniture they are rip off. Bought a leather sofa two years ago and it was peeling.bought the insurance for 300 bucks and they said anything happens on it it will be covered and now it was peeling and claiming its not included in the insurance. Everybody on this log should suit harlem furniture and their insurance for false information
1.0
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Exchange, Refund and Cancellation Policy
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#584961
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Bed Review

Their furniture is cheap. My bed broke after 6 months. Their secretary doesn't know how to schedule appts to have someone come n fix it! They left me waiting,after I called more than 5times to make sure they were coming!! Their customer service sucks! Please don't Buy anything from Harlem Furniture!
#562213
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Bought my furniture less than 5 years ago. The salesperson claimed the warranty was valid for 5 years and covered everything (basically short of me intentionally damaging the furniture). They are now telling me I'm not covered, giving me the run around. They've...
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#519796
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Bed Bugs Review

My beds had bed bugs found in the wood my kids was getting bit every night did not know it was from that until i slept in the bed woke up swollen...
#503147
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Bed Bugs Review

Bought beds in had bed bugs in the wood i will never buy anything else from Harlem furniture
#503135
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i ordered over 6300 dollars worth of furniture, paid cash one bed set they could not deliver they keep changing date from june now telling me not un till sept. the people i dealt with sally supposedly manager said either get another set or wait till sept, karian...
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#500451
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Don’t buy from Harlem Furniture / The Roomplace! They do not back up their policies. I have bought several pieces of furniture from them. Some have been delivered defective: a broken lamp; a table where a top came apart; and now a mattress. Each time was a hassle....
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#492254
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when i had my furniture del on dec 5 th the delivery people broke my gate and never told me i even tipped them which made me even madder that they didnt tell me & then i contacted custmer service and they said they would take care of it well guess what it is dec...
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#467578
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